agnoStack
eComm Perspectives
Post-purchase support, Zendesk Commerce and the customer experience after checkout - from the team behind agnoStack.
Stackable Labs: Why Zendesk Messenger needs a customer experience layer
Blog
Stackable Labs: Why Zendesk Messenger needs a customer experience layer
Customers bring real problems to the messenger: an order, a booking, an approval. Stackable Messenger lets brands answer with live data and one-click actions beside the conversation, not just more text inside it.
stackable
messaging
zendesk
customer-experience
Adam Grohs
Stackable Extensions: One extension model, from the messenger to the agent workspace
Engineering
Stackable Extensions: One extension model, from the messenger to the agent workspace
How Stackable Extensions work: a sandboxed runtime, a declared manifest, host-mediated capabilities and named slots. Why that model powers Stackable Messenger today, and why the same extensions are coming to agnoStack next.
stackable
extensions
zendesk
agnostack
Adam Grohs